Privacy Policy

Effective Date: 05/01/2025

Nusuk Aid (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website: [www.nusukaid.com] (“Site”).

This Privacy Policy outlines how we collect, use, and protect your information when you use our Site or purchase our services.

1. Information We Collect

We collect information when you:

  • Place an order or make a purchase

  • Fill out a contact form or sign up for updates

  • Interact with us via email or on our website

The types of information we collect may include:

  • Personal Details: Name, email, phone number, address

  • Order Details: Services purchased, order history

  • Payment Information: Processed securely via Shopify or trusted third-party payment processors. We do not store your full credit card information.

  • Device & Usage Data: IP address, browser type, location, and browsing behavior through tools like Google Analytics and Facebook Pixel.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Send service confirmations and updates (e.g. images/videos of completed services)

  • Respond to customer inquiries and provide support

  • Improve our website and service offerings

  • Send important updates or promotions (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information with trusted third parties only for the following reasons:

  • Payment Processors (e.g. Shopify Payments, Authorize.net) to handle secure transactions

  • Email/CRM Services (e.g. Mailchimp, Klaviyo) to send order confirmations or updates

  • Analytics Tools (e.g. Google Analytics, Facebook Pixel) to improve user experience

  • Fulfillment Partners: On-the-ground team in Makkah to execute and confirm service completion (e.g. through photos or delivery notes)

These providers only access your information to perform services on our behalf and are contractually obligated to protect your privacy.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember user preferences

  • Track site performance

  • Analyze traffic and marketing performance

You can disable cookies through your browser settings, though some features may not function properly.

5. Data Security

We use industry-standard security protocols to protect your information during transmission and storage. These include:

  • SSL encryption on our website

  • Secure payment processing platforms

  • Internal access controls and authentication protocols

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of the data we hold

  • Correct or update your personal information

  • Delete or restrict the use of your data

  • Opt-out of marketing communications

To exercise any of these rights, please email us at: [Insert Contact Email]

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect data from children. If we learn that we’ve inadvertently collected such data, we will delete it.

8. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices of these websites.

9. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Your continued use of the Site after any changes indicates your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: NusukAid@gmail.com
📍 Location: MI, USA
🌐 Website: www.nusukaid.com